
1. Actionable KPI data point
Connect tickets directly to specific KPI data points for full traceability and compliance with industry standards, like ISO or IATF. Perfect for audits and proving the impact of your corrective actions. Read more
2. Cleaner properties, better data, more control
Site admins can now manage properties locally to match on-the-ground needs, eliminating workarounds and bottlenecks. Plus, merging duplicate properties at the organisation level keeps your data clean and dashboards consistent across teams. Read more
Available on Advanced and Enterprise plans
3. Smarter ticket templates, tailored by site and team
Site admins can now manage and assign templates locally, eliminating back-and-forth with central teams. And by targeting templates to the right teams, ticket creation becomes faster, cleaner, and more relevant on the shop floor. Read more
Available on Advanced and Enterprise plans
4. Sharper visuals for faster and clearer stand-ups
Customize which ticket properties appear in dashboards and task plans so teams see only what matters, with less clutter, more clarity, and quicker decisions during daily meetings. Read more
5. Faster and smarter Dynamic KPIs
This year's Dynamic KPI upgrades made it easier to build, edit, and adapt key metrics to real shop-floor needs, helping teams save time, reduce errors, and stay decision-ready. Read more
Available on Enterprise plans and add-on for all our plans
💬 Interested in accessing any of these features? Reach out to your Account Manager or Customer Success Manager to learn more or request a walkthrough.
Launched earlier this year, the Events feature has quickly become a key tool on the shop floor. 66% of you are already using it to capture critical incidents and insights across Security, Quality, HR, and more — from customer non-conformities to absenteeism.
Events help teams record what happens, understand the impact through KPIs, and take informed action by triggering tickets when needed.

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