Global exports: leverage data across your entire organization

You’ve often told us: I need to step back from my problem-solving efforts to identify improvement levers at a global level.

When Fabriq’s built-in analytics aren’t enough, or when you need to combine your data with other tools, you now have another option. Whatever your plan, you can export all your data (tickets, processes, actions) in one click, with extended parameters, across all your sites and teams.

This allows you to:

• Quickly spot recurring issues across teams or sites
• Compare operational performance: resolution time, standards adoption, volumes
• Feed your BI tools, audits, or reporting without manual consolidation team by team

Anticipate upcoming visual improvements to your dashboards

As you may have already noticed, we’re evolving our dashboard interface to make information easier to read, better structured, and immediately actionable.

In particular, we rely on the 1-3-10 principle: in 1 second, assess performance; in 3 seconds, understand the key points; and in 10 seconds, identify the actions to take. The goal: help you get to the point faster, without losing depth of analysis.

💡 These improvements will be rolled out progressively over the next few weeks. They may slightly change some navigation habits. Here’s a visual example to give you an idea of the changes to come.

If you want to share some feedback with us, don’t hesitate to click on “give feedback” directly at fabriq.